Elementor Header changes design after being translated

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 5 replies, has 2 voices.

Last updated by Kor 1 year, 11 months ago.

Assisted by: Kor.

Author	Posts
July 18, 2023 at 11:55 am #14058991
yousraB	I am translating all my pages from English to French, but the French translation ruins my design made with the plugin Elementor Header and Footer. Also, Accordions don't seem to want to translate because they don't show in the translation options page.
July 18, 2023 at 7:31 pm #14061883
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Hi there, Thanks for contacting WPML support. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified. Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your forthcoming response will remain confidential, accessible only to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
July 20, 2023 at 4:11 pm #14074247
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Did you fix this on your own? I see most of French pages looking good. hidden link hidden link hidden link May I know where can I see the issue? Maybe you can highlight it using a screenshot along with the URL of the page in question?
July 21, 2023 at 6:43 am #14076215
yousraB	Yes I fixed some of the pages. However I still have a problem with my accordion on the Solutions page. And whenever I switch from English to the French Translation, my header's style and design gets totally changed, and I can't seem to understand or figure out why that is.
July 21, 2023 at 8:46 am #14077123
yousraB	I figured out the problem with My Header. Now the only thing that's left for me is the Accordion in the solutions page. It doesn't even appear on the translatable content
July 21, 2023 at 10:38 am #14078753
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. It looks like the accordion was created using this "bdthemes-element-pack-lite" plugin. You'll have to register this widget as explained here https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/ before it can be translated using the Advanced Translation Editor.
July 21, 2023 at 11:22 am #14079351
yousraB	🙂