[Closed] Elementor headers and footers not showing when language change

Hi,

Before your ticket is assigned to one of my colleagues, I'd like to assist you with some initial debugging steps to expedite the support process.

It seems you have built the header/footer using the Elementor Header & Footer Builder plugin, and you have already set the elemntor-hf post type as Transltable from WPML >> Settings > Post Types Translation section.

Could you please try to re-save the header/footer templates and see if this resolves your issue.

If the issue still persists, please follow the below steps and let us know how it goes:

1. Please take a backup of your site first for safety reasons.

2. We have recently released WPML 4.6.5, could you please update it to the latest version and see if this resolves your issue?

You can update it from Plugins >> Add New page, click the Commercial tab, and then click the “Check for updates” button. Here is the screenshot for more details:
https://wpml.org/wp-content/uploads/2020/04/wpml-force-plugin-update-1.png

3. Please update all outdated plugins to the latest version especially Elementor, and Elementor Header & Footer Builder plugins, and see if this resolves your issue.

Looking forward to your update on the outcome of these steps.

Thank you

Thanks for your reply.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

Upon reviewing your debug information, I have observed that the PHP limit for your "WP Memory Limit" is lower than the recommended 256MB or the required 128MB, as mentioned in the documentation found at: https://wpml.org/home/minimum-requirements/. To resolve this, I kindly request that you contact your hosting provider and request an increase in the PHP value for you.