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Supporter timezone: Africa/Cairo (GMT+03:00)

This topic contains 5 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 8 months ago.

Assisted by: Osama Mersal.

Author Posts
September 21, 2023 at 7:55 pm #14442161

davidW-45

Tell us what you are trying to do?
We use Elementor Pro Form widget. We don't have issues translating the fields but we cannot translate additional text that comes with the "Upload file" field, specifically "Browse" on the button, and "No file selected".

Is there any documentation that you are following?
No, couldn't find any documentation on this.

Is there a similar example that we can see?

What is the link to your site?

hidden link

screenshot-fraserwoodsiding.com-2023.09.21-15_53_47.png
September 24, 2023 at 9:00 am #14451789

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

1) First of all, sorry for the late reply due to a higher workload. This string is related to the browser language, not the site's language.

I checked the string in an Arabic browser to test it, and the strings appeared in Arabic. (Kindly check the attached screenshot)

2) Could you please share your Debug information with me?
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)
The debug info will give me a lot of information about how your site is configured.

Best regards,
Osama

2023-09-24_11-59-04.jpg
September 28, 2023 at 6:48 pm #14484225

davidW-45

Thank you Osama. I'm attaching the debug info.

September 28, 2023 at 7:29 pm #14484317

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi,

Thanks for the debug info. I don't see anything that needs to be changed. Please don't hesitate to open a new ticket if you face any other issues. We are always happy to help you.

Have a great day!

Best regards,
Osama

September 28, 2023 at 8:47 pm #14484591

davidW-45

But our issue has not been resolved. When you switch the language to French (the language switcher is in the Footer), it shows "Browse" and "No file selected" in English.
hidden link

Can you please advise how we can fix it?
Thank you,

Andrea

September 28, 2023 at 9:33 pm #14484771

Osama Mersal
WPML Supporter since 02/2020

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+03:00)

Hi Andrea,

This string is related to the browser language, not the site's language. It's not translatable via WPML because a JS string appears according to the browser's language, not the site's.

Please go to your browser settings and change the language to French, then clear the browser cache and check the string. (Kindly check the attached screenshot)

Best regards,

2023-09-29_00-30-11.jpg

The topic ‘[Closed] Elementor Pro Form widget – text with upload file field’ is closed to new replies.