This thread is resolved. Here is a description of the problem and solution.
Problem: If you're experiencing issues with Elementor Pro Forms not working on translated pages of your website, while it works in the native language, the issue might be related to a server-side conflict. Solution: We recommend contacting your hosting provider to check if anything on the server side, such as Imunify360 running in kill mode, is blocking outgoing emails or causing issues with form submissions. Additionally, consider using an SMTP plugin to handle email deliveries, which can help bypass server restrictions. You can find more information on setting up an SMTP plugin here: Elementor help on server errors.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
I’ve escalated this issue to our second-tier support team.
After reviewing the case, they recommended checking the server error logs to identify any potential issues. Could you please contact your hosting provider and request these logs?
They also noticed that the WP_MEMORY_LIMIT is currently set to 40M. Kindly increase it to 256M and let us know if that resolves the issue.
If the issue persists, further troubleshooting may require making changes to the site. For this, they’ve requested that you create a staging site where we can safely test those changes. Please share the staging site details once it’s ready.
You already have access to the FTP, there you can find the Logs from the hosting. We also put on a stating website on your end, but that works apparently. We really want to solve this issue, i think you already have all the information.
So please help us out here, because this issue is to big to give it more time.
Our second-tier team has investigated the issue and believes it may be caused by a conflict with Imunify360, which is currently active and running in kill mode.
I recommend contacting your hosting provider to check if anything on the server side is blocking outgoing emails or if there are any relevant entries in the mail logs.
In situations involving Elementor, wp_mail, and Imunify360, a common recommendation is to use an SMTP plugin, as outlined here: hidden link
