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[Resolved] Elementor Section Title doesn't translate

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This topic contains 7 replies, has 2 voices.

Last updated by Diego Pereira 2 years, 4 months ago.

Assisted by: Diego Pereira.

Author Posts
September 22, 2022 at 9:56 am #12102583

norbertK-12

Hi,
i'm working on new site hidden link and I have problems with translating Section Titles. They don't translate and I can't find them in string translation. I went through this topic: https://wpml.org/forums/topic/headers-are-not-translated/ and some more, similar and I can't find any solution to this problem.

Actually same goes with contact form.
September 22, 2022 at 5:31 pm #12106227

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello, welcome to the WPML support Forum!

How are these heading widgets created? Is it through an Elementor widget, or are they generated by the theme?

Could you pelase send us a screenshot of the editing screen where this heading is created? I think the widget might not be registered by the author for translation: https://wpml.org/documentation/support/language-configuration-files/
September 23, 2022 at 7:46 am #12108941

norbertK-12

Hi, thank you 🙂
Of course, it looks like this: hidden link
September 23, 2022 at 12:03 pm #12111111

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Please send us access to your WordPress dashboard (website URL, login and password) and FTP credentials (important). I'll check and do some quick tests. - Please use the private field to send the sensitive data - do not post if you do not see it.

It would be better if you give me a test site rather than the live site.

IMPORTANT: Please backup a working copy of site files and database before.

If more complex testing is needed, I may need to create a temporary local copy of your website. Do you authorize me to do this? If yes, please install these plugins:
Duplicator:
 https://wordpress.org/plugins/duplicator/

File Manager:
 https://wordpress.org/plugins/wp-file-manager/

All-in-one WP Migration
 hidden link

This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Please let me know if this is ok for you.
September 23, 2022 at 12:05 pm #12111113

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

May I kindly ask you to also install and activate this plugin? https://wordpress.org/plugins/jsm-show-post-meta/

It will be useful for this issue.
September 26, 2022 at 1:25 pm #12124963

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Thanks!

I fixed the issue by adding the following code to WPML > Settings > Custom XML Configuration:

<wpml-config>
    <elementor-widgets>
        <widget name="heading">
            <conditions>
                <condition key="widgetType">section-titel-addons</condition>
            </conditions>
            <fields>
                <field type="Title" editor_type="LINE">section_title_text</field>
                <field type="Subtitle" editor_type="LINE">section_subtitle_text</field>
            </fields>
        </widget>
    </elementor-widgets>
</wpml-config>

After that, I did a small modification and the string was automatically translated on ATE.

Could you please review the translation and publish?
September 26, 2022 at 2:53 pm #12125607

norbertK-12

Hello Diego, thank you for your support. It worked - the translation is correct, great work 🙂 I still have issues with contact form (didn't translate) and 404 when I'm changing the language. Could you look into that as well? Thank you!
September 26, 2022 at 5:23 pm #12126361

Diego Pereira
Supporter

Languages: English (English ) Spanish (Español ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for the feedback! I'm glad the issue is solved 🙂

For the 404 error, could you please go to Settings > Permalinks and re-save your permalink structure?

If the issue persist, could you open a new ticket on our forum, or start a new chat? Our policy is to investigate only one issue per ticket. This helps other users with similar problems.