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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate text blocks on your homepage to Thai using WPML and Elementor, specifically phrases like 'Easy 3-Step Motorbike Rental' and 'Fast and Easy Motorbike Rental in Jomtien at low prices'. However, the translated strings are not appearing on the homepage.
Solution:
If you're experiencing this issue, it's possible that the title widgets are custom Elementor widgets that are not registered for translation. We recommend that you first ensure you have a full backup of your website. Then, follow the steps to register your custom Elementor widgets for translation, which could resolve the issue. You can find a helpful guide on how to do this here: Registering Custom Elementor Widgets for Translation. After registering the widgets, make a small update to the page and save it. Then, check the translations using WPML's Advanced Translation Editor by clicking on the option to edit the translation inside the page's WordPress Editor.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 3 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 2 months, 3 weeks ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
May 16, 2025 at 11:30 am #17041293

charleya

Background of the issue:
I am trying to translate text blocks on the homepage to Thai using WPML and Elementor. The specific text includes 'Easy 3-Step Motorbike Rental' and 'Fast and Easy Motorbike Rental in Jomtien at low prices'. The issue can be seen on the page: hidden link

Symptoms:
The translated strings are not showing up on the homepage as expected. Instead, I got nothing.

Questions:
Why are the translated strings not appearing on the homepage?
How can I ensure that the text blocks are translated correctly using WPML and Elementor?

May 16, 2025 at 12:49 pm #17041909

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thank you for sharing the details. It seems to me that the title widgets are custom Elementor widgets, it's possible that they are not registered for translation.

Please make sure to have a full website backup and check if the guide below helps you. It explains how to register custom Elementor widgets, so they're translatable:
https://wpml.org/documentation/support/multilingual-tools/registering-custom-elementor-widgets-for-translation/

After registering them, make a small update to the page and save. After that, check the translations using WPML's Advanced Translation Editor (you can click on the option to edit the translation, inside the page's WordPress Editor). Let me know if that solves it.

May 17, 2025 at 10:26 am #17044120

charleya

Hello there and thank you, that worked fir the home page but now im working on the about page and have same problem.

hidden link

I have tried the fix on this page but it will not pick up 1 section of the page for translation.

Please see image attached

Screenshot 2025-05-17 112431.jpg
May 19, 2025 at 1:00 pm #17048499

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

I've checked the translated version of that page, and these blocks show already translated. Please check image attached. What exactly is the issue you're having with them?

Regards,

_________ JMR - Jomtien Motorbike Rent.jpeg