This thread is resolved. Here is a description of the problem and solution.
Problem:
After a recent WPML update, you are unable to manually translate products in WooCommerce. When attempting to translate, you encounter an error stating 'The translator could not be assigned to the job,' and you are redirected to the 'translation queue' page instead of the product edit page.
Solution:
This issue is due to missing fields in the database table wp_icl_translate_job. To resolve this, please ensure you back up your entire server first for safety. Then, run the following database query to add the necessary fields:
ALTER TABLE `wp_icl_translate_job` ADD `wpml_words_to_translate_count` int unsigned NULL, ADD `wpml_automatic_translation_costs` int unsigned NULL AFTER `wpml_words_to_translate_count`;
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking for related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should the problem persist, please do not hesitate to open a new support ticket with us for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 22 replies, has 0 voices.
Last updated by 2 months, 3 weeks ago.
Assisted by: Kor.