This thread is resolved. Here is a description of the problem and solution.
Problem:
You are experiencing a fatal error when using the auto-translate feature in WPML after adding automated translations and purchasing credits. The error occurs when attempting to translate pages, causing the plugin to malfunction.
Solution:
We recommend performing the following steps in your WPML plugin to resolve the issue:
1. Navigate to WPML-> Support -> Troubleshooting.
2. Click the following buttons:
- Clear language information and repopulate languages
- Clear Cache in WPML
- Set Language information
- Fix element types collation
- Remove ghost entries from the translation tables
- Assign translation status to duplicated content
These actions should help fix the settings and allow you to use the auto-translate feature without encountering errors.
If this solution does not resolve your issue or seems irrelevant due to it being outdated or not applicable to your case, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum at WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 10 months ago.
Assisted by: Shekhar Bhandari.
