Error message with automatic translation

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing an error message on your website related to WPML automatic translations, stating 'There is an issue with automatic translation that needs your attention. Fix it to continue.' Additionally, automatic translations left in queue are not being processed.
Solution:
We found that the translation jobs stuck were from deleted languages. We removed the incorrect entries from the database, which resolved the issue of the 15 stuck translation jobs. Please check if this solution has resolved your issue.

If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

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Tagged: ATE

This topic contains 16 replies, has 3 voices.

Last updated by Carlos Rojas 4 months, 2 weeks ago.

Assisted by: Carlos Rojas.

Author	Posts
July 3, 2024 at 6:49 am #15880890
marketingV	Hi, It looks like everything works fine now. But we didn't remove a language recently, that was maybe half a year ago. We never experienced issues after that moment. So why now? Thanks for helping us!
July 3, 2024 at 8:10 am #15882040
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi there, I can't say for sure why the issue appeared now because there are too many variables that might have changed. In any case, the cause of the issue was the removing of a language while the content was sent for translation. Is there anything else I can help you with?
July 4, 2024 at 8:08 am #15890083
marketingV	Hi, I'm glad the issue was found. Thank you for helping us solving this issue. I think that would be it. Thanks again! This thread can be closed now.
July 4, 2024 at 8:17 am #15890202
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Please don't hesitate to contact us if you need our help in the future with WPML. We will be more than happy to help. Have an excellent day!