Errors with Sensei LMS

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that the Sensei LMS plugin was not working properly with WPML, causing errors for customers when they accessed lessons.
Solution:
We recommended a conflict test by deactivating all non-WPML plugins except for Sensei LMS and switching to a default theme. This helped to identify that the issue was not present under these conditions. We then advised the client to:
1. Reactivate the theme first and check if the error reappears.
2. If the error does not reappear, reactivate the other plugins one by one until the issue occurs again.
This step-by-step approach would help pinpoint the plugin or theme causing the conflict with WPML.

If the solution provided here is not relevant due to being outdated or not applicable to your case, we encourage you to open a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.

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Tagged: Compatibility

This topic contains 2 replies, has 2 voices.

Last updated by Lauren 1 year, 5 months ago.

Assisted by: Lauren.

Author	Posts
January 31, 2024 at 1:16 pm #15249455
andresG-24	Sensei LMS plugin not working properly with WPML when we activate WMPL then it start showing errors to customers when they access lessons.
January 31, 2024 at 1:46 pm #15249613
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Please let me know once you have your staging site ready for testing and we can proceed with troubleshooting there.
February 8, 2024 at 2:05 pm #15281687
Lauren WPML Supporter since 10/2015 Languages: English (English ) Timezone: America/New_York (GMT-04:00)	Thanks for sending me access to the staging site. I found that when I deactivated all non WPML plugins except for sensei and switched to a default theme, I am able to see the course at the page instead of the error: hidden link To find which is the conflict, I suggest activating the theme first and see if the error returns, and if not, then activate the other plugins one a time until the issue happens again and then we can see which is causing a conflict. Please let me know the results and we can further troubleshoot from there.