I would like to look at this directly on your site. For this I would need temporary access (WP-Admin and FTP) to your site, preferably to a test/staging site where the problem has been replicated if possible.
The required fields can be found below the comments section. The information you enter is private, i.e. only you and I can see it and have access to it.
I may need to replicate your website locally. To do this, I need to temporarily install a plugin called "Duplicator" or "All in One WP Migration" on your website. This will allow me to create a copy of your website and content. Once the issue is resolved, I will delete the local website. Let me know if this works for you.
IMPORTANT
Please make a backup copy of the site files and database before giving us access.
- If you do not see the wp-admin/FTP fields, this means your post and site login details are being made PUBLIC. DO NOT post your website details if you do not see the required wp-admin/FTP fields. If you do not, ask me to enable the private box. The private box looks like this:
A: I've already answered that in the chat: "The order should not be relevant when updating plugins, it's a rare bug. I apologize for the inconvenience.". That's why we don't inform that, because it's not a rule.
B: Because it's not something that should happen, it's an exception that have been approached few times, or not at all in the Forum.
C: It does not make any difference. It's a matter of what you find more suitable and practical
Please let me know about the access, which I've already asked for in my last message. Please refer to it. I need your cooperation to be able to help you with the issue. With access, I can make tests and find a way to safely update WPML 🙂
The topic ‘[Closed] fatal error’ is closed to new replies.
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