Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 14:00 9:00 – 14:00 9:00 – 14:00 9:00 – 14:00 9:00 – 14:00 -
- 15:00 – 18:00 15:00 – 18:00 15:00 – 18:00 15:00 – 18:00 15:00 – 18:00 -

Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 year, 9 months ago.

Assisted by: Prosenjit Barman.

Author Posts
August 10, 2023 at 12:29 pm #14182337

paulP-48

I cant log into my WP Admin anymore.

I receive the following code:

Fatal error: Uncaught Error: Undefined class constant 'CAP_MANAGE_TRANSLATIONS' in /usr/www/users/weslov/prod/web/wp-content/plugins/wpml-string-translation/classes/actions/class-wpml-st-remote-string-translation-factory.php:18 Stack trace: #0 /usr/www/users/weslov/prod/web/wp-content/plugins/wpml-string-translation/classes/actions/class-wpml-st-remote-string-translation-factory.php(11): WPML_ST_Remote_String_Translation_Factory->on_tm_loaded() #1 /usr/www/users/weslov/prod/web/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(74): WPML_ST_Remote_String_Translation_Factory->add_hooks() #2 /usr/www/users/weslov/prod/web/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(47): WPML_Action_Filter_Loader->load_factory_or_action('WPML_ST_Remote_...', false) #3 /usr/www/users/weslov/prod/web/wp-content/plugins/wpml-string-translation/plugin.php(62): WPML_Action_Filter_Loader->load(Array) #4 /usr/www/users/wesl in /usr/www/users/weslov/prod/web/wp-content/plugins/wpml-string-translation/classes/actions/class-wpml-st-remote-string-translation-factory.php on line 18
Es

PLEASE HELP ASAP

August 10, 2023 at 1:01 pm #14182583

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support. I will do my best to help you to resolve the issue.

To help you faster, I've enabled debug information for this support ticket. Please see this link to know how to get this information from your site and give it to us: http://wpml.org/faq/provide-debug-information-faster-support/

This may be a compatibility issue. Please try the following steps after a full site backup{mandatory} and make sure you can access the site backend now.

1) Log in to the site root folder via FTP
2) Go to *wp-content/plugins* directory
3) Rename the *wpml-string-translation* folder to *wpml-string-translation-1*
4) Log in to the site dashboard. The above steps will help you to deactivate the WPML String Translation plugin and you will be able to access the backend.

Let me know the update. I will be happy to help.

Best Regards,
Prosenjit

The topic ‘[Closed] Fatal error: Uncaught Error: Undefined class constant 'CAP_MANAGE_TRANSLATIONS'’ is closed to new replies.