Fatal Error: WPML consuming a lot of memory

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Supporter timezone: Pacific/Easter (GMT-06:00)

Tagged: Performance

This topic contains 59 replies, has 3 voices.

Last updated by arildB 4 hours, 27 minutes ago.

Assisted by: Ilyes.

Author	Posts
June 7, 2024 at 8:11 pm #15717739
arildB	It seems that Rapyd support has problems with get the site online again. They have removed the lines from wp-config
June 7, 2024 at 8:19 pm #15717749
Ilyes Supporter Languages: English (English ) French (Français ) Timezone: Pacific/Easter (GMT-06:00)	Reply: 530 Login incorrect. Error: Login refused by server... It doesn't work either, but this time the server is reachable, but the credentials are wrong, I'm sorry I should've at least told you before this change, as this was unexpected. Have they deleted the whole function? they should leave the key and the rest available as that's part of the Redis configuration, Please check again if the FTP work for you : hidden link
June 7, 2024 at 8:24 pm #15717750
Ilyes Supporter Languages: English (English ) French (Français ) Timezone: Pacific/Easter (GMT-06:00)	You could also disable REDIS cache temporarily until I fix this for you,
June 7, 2024 at 8:44 pm #15717792
arildB	Hi again I have a new psw now for ftp. The site is working again, but I have stopped Redis.
June 7, 2024 at 8:47 pm #15717794
arildB	Have tested the ftp, but you need to get the new psw in an secure way
June 7, 2024 at 8:53 pm #15717799
Ilyes Supporter Languages: English (English ) French (Français ) Timezone: Pacific/Easter (GMT-06:00)	Here is q private field open again,
June 8, 2024 at 6:04 am #15718048
arildB	Hi again Ilyes Update. I have tested to log into the site now, but the site is slugish and the menus doesn't works as expected. Can you please have a look.
June 8, 2024 at 8:42 am #15718135
arildB	New update. I manage to get the menus working again. Can you please continue looking into the Object cache Pro/memory leak problem. Thanks
June 10, 2024 at 3:37 pm #15723061
Ilyes Supporter Languages: English (English ) French (Français ) Timezone: Pacific/Easter (GMT-06:00)	Hello, Could you please check now if you get the memory leak again? I've been using and auditing your site for any errors, I'm yet to receive any notices or high memory usage : Peak Memory Usage 249,846,232 bytes (238.3 MB) 5.8% of 4,096 MB server limit hidden link I changed some WPML settings for testing purposes, please let me know if you got the memory leak again and how you are monitoring it, Best,
June 12, 2024 at 12:09 pm #15731376
arildB	Hi again Ilyes I'm sorry, but WPML still consume php memory. I have set Wpfusion to log errors. This is what's showing: 12/06/2024 06:14:11 Error system PHP out of memory error. This may have affected WP Fusion's functionality. Consider increasing the available memory on your site or deactivating some plugins. Allowed memory size of 4294967296 bytes exhausted (tried to allocate 20480 bytes) /var/www/webroot/ROOT/wp-content/plugins/sitepress-multilingual-cms/classes/utilities/class-debug-backtrace.php:137 Cheers Arild
June 13, 2024 at 10:26 am #15735489
arildB	Hi again Ilyes You used a lot of time a couple of weeks ago to create a staging server for our site. Maybe you could reuse that one? You also need to remember that this error is most likely connected to an issue between WPML and Object Cache Pro, that causes a memory leak. So without having an exactly replica of the production server, you will probably not getting anywhere with this problem. Cheers
June 14, 2024 at 4:35 pm #15740919
Ilyes Supporter Languages: English (English ) French (Français ) Timezone: Pacific/Easter (GMT-06:00)	Hello, To expedite a solution, I have escalated the matter to our 2nd tier team, I'm waiting for other suggestions after they check your site, Regarding the migration, The staging copy I made is not compatible with how cloudways work, this is why I would be more than happy to do the migration for you if you are okay with that, this copy might be asked by our developers if the code needs debugging. This is why I wanted to have it ready for a faster escalation, Thanks again for your patience as Object Cache issues can be challenging, Best,
June 14, 2024 at 4:48 pm #15740941
arildB	Hi again You are welcome to create another staging site. If you can use our existing staging site on Rapyd, you are more than welcome to do so. However, this staging site does support custom domains for the translated language. Not sure if that is required Cheers
June 17, 2024 at 12:47 pm #15745429
Nicolas Viallet Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hello, Ilyes is off today, but to get the ticket moving I started the migration process on Clowdways as instructed by Ilyes. I'll escalate the copy once it's finished (it can take some time). Please don't stop the migration process.
June 17, 2024 at 12:52 pm #15745483
arildB	Ok. Sorry about that. I will leave the plugin activated. Something happened to the site now, because the CSS Buddyboss news feeds and groups are messed up. Can this be caused by the Cloudways migration plugin? Cheers Arild