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This topic contains 4 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 10 months ago.

Assisted by: Mihai Apetrei.

Author Posts
July 26, 2023 at 12:29 pm #14103789

erykW

Hi,
I have FB Messenger installed on the website.
I would like to translate basic content (cloud and content after opening the chat).
Unfortunately, I have no idea how I can do that. I found some old threads, but these solutions don't work on my site, or I don't know how to get them to work.
Please help.

Regards,
Eric

July 26, 2023 at 12:36 pm #14103855

erykW

I found these articles:
https://wpml.org/forums/topic/change-hello-text-in-messenger-plugin/
https://wordpress.org/support/topic/translation-problem-144/#post-14056814

Unfortunately, I haven't been able to implement anything so that I can do the translations.

Regards,
Eric

July 26, 2023 at 8:52 pm #14106871

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi Eric.

This plugin might load content externally and that cannot be translated with WPML.

It is also missing from our official WPML-compatible plugins repository here:
https://wpml.org/plugin

So I would recommend that you first get in touch with their support and see if their plugin is compatible with WPML.

Mihai Apetrei

July 27, 2023 at 1:40 pm #14111107

erykW

Hi Mihai,

Thank you for your message.
I am aware that this plugin is not compatible with WPML.
However, I was hoping you might know a trick to translate some elements of this plugin 🙂

Best Regards,
Eric

July 28, 2023 at 8:21 am #14115389

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi Eric.

Unfortunately, it would be very hard for us to know the tricks for all the WPML-incompatible plugins out there as there is a very big market of custom plugins and themes.

Especially for the ones that load content from external sources that WPML can't see and translate.

I would have loved to be able to at least offer an alternative or workaround but that is not possible in this case.

Mihai

August 1, 2023 at 10:58 am #14132983

erykW

Of course I understand.
Thank you very much for your willingness to help.
Best regards,
Eric