Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Sao_Paulo (GMT-03:00)

Tagged: 

This topic contains 3 replies, has 2 voices.

Last updated by Mateus Getulio 1 year, 12 months ago.

Assisted by: Mateus Getulio.

Author Posts
May 16, 2024 at 2:21 pm #15635781

nikaM-2

I need products (woocommerce) to be duplicated from English to other languages together with the featured image. Unfortunately, I cannot use the duplicate media option (wpml), because this option conflicts with another plug-in - Media Library Folders PRO, which means that all photos cannot be seen in the second one,
I tried to use "Custom Fields Translation" - I managed to find "product_image_gallery", which solves the gallery issue, unfortunately I did not find an equivalent for the featured image. Could You help me with that problem ?

May 16, 2024 at 8:38 pm #15637106

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

I did some research and it looks like the custom field behind the featured image is: _wp_attached_file

Can you please try to set it as copy and check if you'll be able to achieve what you need?

Thank you, please let us know.
Mateus

May 17, 2024 at 5:40 am #15637521

nikaM-2

Unfortunately, after selecting this, nothing changes, the featured image is still not copied

May 17, 2024 at 8:06 pm #15640934

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

Can you please try this field instead _wp_attachment_metadata?

If it doesn't work, I would like to request temporary access (wp-admin and FTP) to your site to take better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Our Debugging Procedures

I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.

Privacy and Security Policy

We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

**IMPORTANT**

- Please make a backup of site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link

Please, let me know if you need any additional details. Have a nice day.

The topic ‘[Closed] Featured image translation’ is closed to new replies.