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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client needed help translating Fluentform, noting that it seemed incompatible with WPML.
Solution:
We recommend trying the operation again as we have implemented a temporary workaround that should now allow Fluentform to work with WPML.

Add this to WPML > Settings > Custom XML Configuration and re-translate the page. Add correct translated form ID.

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>fluentform</tag>
      <attributes>
        <attribute>ID</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

If you're still experiencing issues, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If the solution provided here becomes irrelevant or does not resolve your issue, please do not hesitate to open a new support ticket. You can do so at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 2 voices.

Last updated by Dražen Duvnjak 1 month ago.

Assisted by: Dražen Duvnjak.

Author Posts
May 17, 2024 at 8:06 am

victorM-56

I need help translating fluentform. I see it's not compatible but is there a workaround ?

May 17, 2024 at 8:51 am
May 17, 2024 at 8:53 am #15638258

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I created a minimal installation of WordPress, WPML, and all necessary WPML add-ons.

You can access the WordPress dashboard using the link below:
- hidden link

Kindly follow the steps below:
- Install the Divi theme and Fluent form
- Create a Form and a new page
- Add form shortcode to the page

Let me know when done and I will try to make it translatable.

Regards,
Drazen

May 17, 2024 at 9:29 am #15638467

victorM-56

Hello,
It's premium module and It's difficulet to instal those plugins on new website.

I created this test page on my prod website : hidden link
English : hidden link

[fluentform id="59"] -> [fluentform id="60"]
French fluentform ID -> English fluentForm ID

Can you check on this page ?
I can't for the moment translate this shortcode (screnshot).

Thanks

Capture d'écran 2024-05-17 112636.png
May 17, 2024 at 9:59 am #15638716

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks.

Please try again now, it is working. Image attached.

Regards,
Drazen

Screenshot_1.jpg
May 17, 2024 at 1:53 pm #15639944

victorM-56

Super ! Thanks a lot 😀

victorM-56 confirmed that the issue was resolved on 2024-05-17 13:53:21.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.