Home›Support›English Support›[Waiting for user confirmation] Flux Checkout for WooCommerce translated but not displayed as translated in frontend
[Waiting for user confirmation] Flux Checkout for WooCommerce translated but not displayed as translated in frontend
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Background of the issue:
I want to display a message in the checkout page using the 'Flux Checkout for WooCommerce' from Iconic. I created the element to be displayed in my default language (DE) and translated the element into Greek (GR) and English (EN). In the settings of WPML, I selected the element to be translatable (hidden link).
Symptoms:
The message is displayed only in the default language (DE) on the frontend, even though it has been translated into other languages.
Questions:
Why is the translated message not displaying in the frontend for other languages?
Is there a specific setting in WPML that I might have missed to ensure translations are displayed correctly?
Thanks for contacting WPML forums support. I'll be glad to help you today.
I'm not familiar with the "Flux Checkout for WooCommerce" plugins, so I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Thanks for the access details. I checked the issue and noticed the position is not selected in the translated elements.
When selecting the position in all languages, all languages are shown on the checkout page regarding the selected language. Kindly check the checkout page now. (hidden link)
It seems like a compatibility issue, so please log in to this hidden link">sandbox site and install the Flux Checkout plugin. After that, please create one test element and translate it to reproduce the issue.
If the issue is replicable, please let me know to consult our compatibility team.