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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate a notification text in WPForms from English to German, but the German translation has formatting issues, specifically missing line breaks.
Solution:
We recommend checking the WPML errata page for known issues related to WPForms and line breaks in email notifications for secondary languages. You can find the relevant information here: WPForms Line Breaks Removed in Email Notifications for Secondary Languages.
After reviewing the documentation, make sure to add some new content or modify the form, and then resave the translated form to ensure the changes take effect.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

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Last updated by Bruno Kos 4 months ago.

Assisted by: Bruno Kos.

Author Posts
February 1, 2025 at 8:56 pm #16659174

alexanderH-85

Background of the issue:
I am trying to translate a notification text in WPForms from English to German on our website. The English version displays correctly, but the German translation has formatting issues. I have attached screenshots for reference: hidden link, hidden link, hidden link.

Symptoms:
The formatting of the translated German notification text is off, with all line breaks disappearing.

Questions:
Why does the formatting of the German translation differ from the English version?
How can I fix the line break issue in the German notification text?

February 2, 2025 at 4:12 pm #16660285

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Can you check this?
https://wpml.org/errata/wpforms-line-breaks-removed-in-email-notifications-for-secondary-languages/

Don't forget to add some new content or a modification to the form and then resave the translated form so that the change takes effect.