This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that the WPML plugin was not detecting the browser language despite having the Browser Language Detection option activated under WPML > Languages.
Solution:
We asked the client to confirm the settings by taking a screenshot. After verifying that the settings were correct, we proceeded to ensure that all parameters for the languages were correctly set. The issue was resolved by matching the browser language with the exact mapping under WPML > Languages > Edit language, which are detailed in the documentation here: documentation link.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 7 replies, has 2 voices.
Last updated by 8 months, 1 week ago.
Assisted by: Ilyes.
