[Resolved] Got problem with string translation

Hello!
In order to fix this issue, I would like to ask you for temporary access to your site.
Please provide in the secure form available below

Thank you, I can see that the plugins page is giving me an err 500.

Please use the file manager and navigate to wp-content/plugins/sitepress-multilngual-cms and add ".deactivate" at the end of the folder name.

Do I have your permission to install the following plugins:

1. Duplicator
2. Phpmyadminer -> will allow me to review the WPML database tables

Hello there,

Bobby is not available at the moment, I'm going to answer on his behalf.

We'd like to debug this issue locally without affecting the live site.

Being so, do you authorize us to make a temporary copy of the site that we will make sure to remove after we find the solution for this issue?

Thank you, please let us know.

Hey there,

I checked this out but so far I couldn't find a fix for it.

I asked my colleagues to have a look at this issue in order to see if there's anything I'm missing.

I'll come back here as soon as one of my colleagues reply back to me (which it shouldn't take long).

Thanks,