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[Resolved] Gravity Fomrs Multilingual issue with filter “gform_review_page”
This thread is resolved. Here is a description of the problem and solution.
Problem: The client was experiencing an issue with Gravity Forms Multilingual version 1.8.0 and above, where the 'gform_review_page' filter did not display the review page as expected, only showing the submit button directly.
Solution: We recommended trying the solution from this erratum.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket at WPML support forum for further assistance.
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Background of the issue:
I am trying to use Gravity Forms Multilingual 1.8.0 and over, but the filter 'gform_review_page' does not display the review page as expected. See filter doc here: hidden link. I downgraded to Gravity Forms Multilingual 1.7.2 to solve the issue. It would be great to fix this in the next release 1.8.3.
Symptoms:
I expected to see the button to see the review page. Instead, I got no button to the review page. It shows directly the submit button.
Questions:
Why does the 'gform_review_page' filter not display the review page as expected in version 1.8.0 and over?
Is there a fix planned for this issue in the next release 1.8.3?
I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated.
Your next answer will be private, to share this information safely.
Also provide detailed steps to reproduce the issue and links to pages in the admin and on the frontend.
IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also.
Thank you for your patience and cooperation. I was able to reproduce and observe the issue in your test site. I'm preparing to reproduce this in another environment for escalation and 'll update you accordingly.
Yes I used the same code and was able to reproduce the issue in a fresh sandbox site. I've escalated the matter to our compatibility team for further investigation.
Our team investigated the issue and has provided the following workaround:
- Take a backup before proceeding.
- Open the wp-content/plugins/gravityforms-multilingual/inc/gravity-forms-multilingual.class.php file for editing.
- Look for line 954
- Replace the following snippet:
Unfortunately there's no ETA so far, however, I'll team 'll publish an errata soon (after holidays) and I'll share the link with you, so you can subscribe and can be notified when it is rolled out.