This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: WCML
Related documentation:
This topic contains 7 replies, has 3 voices.
Last updated by toomasM-2 1 year, 7 months ago.
Assisted by: Long Nguyen.
Author | Posts |
---|---|
October 11, 2023 at 11:23 am #14558739 | |
toomasM-2 |
Most serious issue: with WPML installed Woocommerce will not show single product page: will get 404 error. My Woocommerce shop is not translated, this means can't load and will get errors in original pages (not translated pages). Can fix this if I will disable WPML String Translation module. In this case single product pages will load, but checout page will show error and is not usable. Can fix all Woocommerce problems if I will disable WPML Multilingual CMS, this mean all transaltions and translated pages are gone. My web page: hidden link |
October 12, 2023 at 7:00 am #14562923 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hello, We try to keep each ticket to one issue, we will be focusing on the WooCommerce-related issue in this thread, and I recommend opening another thread regarding the Avada Sliders deactivating either one of the plugins will cause WooCommerce Multilingual to stop working which could possibly be related to this issue. With our plugins activated do you get 404 errors in the default language pages as well? Go to pages, are you able to verify that the WooCommerce shop has been translated to 100% and saved? |
October 12, 2023 at 10:40 am #14565209 | |
toomasM-2 |
Thank you for fast response! Yes, let's focus to Woocommerce error. My web is in estonian (original language) and translated to english. Shop is not translated (Woocommerce web shop pages and products are not translated). I used string translation module to translate english text to estonian there and there in webshop (did this many years ago). But now error occurs if I try to open single product page in estonian (original language). I activated WPML and errors are visible. |
October 13, 2023 at 1:37 am #14569505 | |
Long Nguyen WPML Supporter since 02/2022
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Please enable WP debug > Visit the product page again to see the error > Share the error message in the log with me. That will help me to understand what happens on your site. If you don't know how to enable WP debug log, please follow the documentation https://wordpress.org/documentation/article/debugging-in-wordpress/ Look forward to your reply. |
October 13, 2023 at 6:44 am #14569939 | |
toomasM-2 |
Hi Long, I enabled debug mode. I can see function errors in wp-includes/functions.php. get_filter_id_from_preset, get_filter_svg_from_preset, wp_get_duotone_filter_svg are outdated from version 6.3.0. That is all I can see from debug now. Thank you for trying to help me out! |
October 13, 2023 at 8:46 am #14571163 | |
Long Nguyen WPML Supporter since 02/2022
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ Look forward to your reply. |
October 13, 2023 at 10:06 am #14571813 | |
Long Nguyen WPML Supporter since 02/2022
Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, I go to Settings > Permalinks > Re-save permalink settings and now the single product page is displayed as well, screenshot hidden link Can you please recheck this? |
October 13, 2023 at 10:08 am #14571823 | |
toomasM-2 |
Yes, solution was so simple!! 🙂 Thank you! 🙂 |