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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are working on a site under development and are trying to translate a header button using WPML, but the header button is not translating.
Solution:
First, we need to understand how the button elements were added to your site. Are you using standard Elementor widgets, or do they come from a specific theme or plugin? We recommend checking our guide on translating Elementor content with WPML, which you can find here: https://wpml.org/documentation/plugins-compatibility/elementor/
Additionally, we have enabled debug information for this support ticket. Please follow the steps in this link to retrieve and share your site’s debug info: http://wpml.org/faq/provide-debug-information-faster-support/

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.

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This topic contains 2 replies, has 1 voice.

Last updated by Andrey 5 months, 2 weeks ago.

Assisted by: Andrey.

Author Posts
November 25, 2025 at 4:07 pm #17609077

trevorE

Background of the issue:
I am working on a site under development and trying to translate a header button using WPML.

Symptoms:
The header button is not translating.

Questions:
Why don't you have live chat?

November 25, 2025 at 4:58 pm #17609301

trevorE

Fixed this issue. Cant find the strings for these buttons. Have looked everywhere and asked AI but no luck. Cannot also find these trip categories to translate to the other pages.

Screenshot 2025-11-25 105816.jpg
Screenshot 2025-11-25 105700.jpg
November 25, 2025 at 9:16 pm #17609869

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Could you please show how these button elements were added? Are you using the standard Elementor widgets, or do they come from a specific theme or plugin?

For reference, here is our guide on translating Elementor content with WPML:
https://wpml.org/documentation/plugins-compatibility/elementor/

I’ve also enabled debug information for this support ticket. Please follow the steps in the link below to retrieve and share your site’s debug info:
http://wpml.org/faq/provide-debug-information-faster-support/