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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 year, 3 months ago.

Assisted by: Prosenjit Barman.

Author Posts
March 17, 2024 at 8:50 pm #15418887

leoD-2

The homepage gives me the "404 Page Not Found" Error. It doesn't matter if I try to choose another page as it does the same thing. I tried everything I could find in your resources!!

When I click on the language switcher it tries to connect to the following link instead "hidden link"

P.S. I've already raised the PHP memory limit to 128.

March 18, 2024 at 10:51 am #15420417

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand the issue you're having. When I tried to visit the French version of the Homepage, I noticed it redirects to "hidden link". Given that this page doesn't exist on the site, a 404 error is displayed.

The redirection might be configured either through a plugin on your site or directly in the code. The absence of detailed information in the Redirect header makes it challenging to pinpoint the exact source of the redirection. If you have any redirection plugins installed, please review their settings to ensure no redirect rules are inadvertently affecting this. Additionally, it's advisable to examine your theme's settings or code to verify that the redirection isn't added there.

Please also try the following steps and check if that helps to solve the issue.

- Take a full backup of the site including the database
- Remove the caches from the site and server.
- Navigate to the root directory of your site using the File Manager in your hosting control panel.
- You'll find a file name '.htaccess'. Open the file in Editor.
- Copy the contents within it and save it on your Computer
- Now, replace the htaccess rules with the default rule mentioned here: https://wordpress.org/documentation/article/htaccess/#basic-wp
- Save the changes and try to access the French version of the Homepage.

Please let me know if the information above helps or if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit

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