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This topic contains 8 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 7 months ago.

Assisted by: Prosenjit Barman.

Author Posts
November 8, 2023 at 8:02 am #14753261

aleksandraD-5

I am trying to review automatic translation for homepage, and it does not get pass. this is for french language for my website hidden link

November 8, 2023 at 11:41 am #14755881

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thank you for reaching out.

I understand you're experiencing an issue with reviewing the automatic translation for your homepage in French. However, the details of the issue are not entirely clear to me at this moment. Could you please provide a screenshot or a video that demonstrates the problem? This will greatly assist in understanding what's happening and allow me to offer a more precise solution.

Looking forward to your response.

Best regards,
Prosenjit

November 8, 2023 at 4:06 pm #14758901

aleksandraD-5

See attached please

Screenshot 2023-11-08 213557.png
November 9, 2023 at 7:58 am #14762881

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thank you for the screenshot.

In our Translation management system, I only can see that the English homepage has been translated into Russian. I haven't noticed any French translation there. Could you please confirm that the French language is active on your site and it is not set to "Hidden"?

- Please go to "WPML > Languages"
- On the "Site Languages" section, make sure that the French language is listed under the active languages section.
- Scroll down to the "Hide languages" section and make sure that the French language is not marked as hidden.

If there is no issue with the French language, please try the following.

- From your WordPress Dashboard, switch to "French" language
- Go to "Pages > All Pages" and locate the French version of Homepage
- Click on the "Quick Edit" button under the page name and make sure that the 'Status' is set to 'Published'.

Please let me know the update. I will be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit

November 14, 2023 at 5:31 pm #14801269

aleksandraD-5

When I said French-> I did mean to write Russian instead. I am trying to review homepage translation of Russian language, but it does not get through. Kindly suggest

November 15, 2023 at 11:44 am #14807703

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for the confirmation.

To fully understand the underlying reason for the problem with the translation review, a more detailed inspection will be necessary. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated.

You will find the needed fields below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT
-Please backup site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link

Looking forward to your response.

Best Regards,
Prosenjit

November 20, 2023 at 4:18 am #14872543

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for sharing the access information. Sorry for the delay in responding due to the weekend.

I investigated and resolved the problem with the Russian Translation. During my review, I found that the Homepage content was configured in the Theme Options (accessible via Appearance > Theme Option > Home). Consequently, I deleted the content that was manually added to the default homepage, updated the page, and submitted it for translation. This allowed me to successfully complete the translation review.

Please note that the homepage content continued to display correctly in the default language even after the manual additions were removed.

Since the content is inserted through the Theme options, they got registered as strings. To display the translated contents on the Russian Homepage, I updated the Strings listed under "admin_texts_inspiry_options," and it resolved the issue.

Please check and let me know if that helps or if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit

November 20, 2023 at 6:42 am #14873147
aleksandraD-5

Thank you Prosenjit. This was a great help.
Some keywords on widgets are still not translated (mainly on contact page, the contact form and Labels) and Search Widget.
Where can I do these changes.
Once again thanks and Regards
Team Montenegro Properties

New threads created by Prosenjit Barman and linked to this one are listed below:

https://wpml.org/forums/topic/split-contact-form-label-cant-be-translated/

November 21, 2023 at 3:36 am #14881539

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
I'm glad to assist you with this issue.

For clarity and organization, we handle one issue per ticket. The issue you raised in your last message differs from your original report and requires separate attention. For that reason, I have created a new ticket to address this. You will receive a response on that ticket soon.

Since the Translation review issue is solved now, would you kindly mark this thread as resolved?

Best regards,
Prosenjit