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[Closed] How to completely delete the deactivated language

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This topic contains 1 reply, has 2 voices.

Last updated by Noman 1 year, 10 months ago.

Assisted by: Noman.

Author Posts
July 10, 2023 at 3:50 pm #14008161

henningV-2

I see in WPML > Languages >
You deactivated the following language(s) from your site, but there are still some existing translations saved in your database.

If you don't plan to activate this language again, you can delete the associated content from your database.

Language Navigation Menus Portfolio Categories Delete content
Chinese (Simp) 4 6

But I have tried repeatedly to delete these and clear the cache and the 10 items remain. How can I delete them?
July 10, 2023 at 4:13 pm #14008283

Noman
WPML Supporter since 06/2016

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Could you please follow the below steps and let me know how it goes:

1. I have noticed that your website’s WP Memory Limit is 40MB. The WP memory limit needs to be increased, it's different from PHP memory. PHP memory is fine but WordPress uses 40MB as default in your site. The minimum requirements for WPML are 128MB: https://wpml.org/home/minimum-requirements/

Please add this to the top of wp-config.php to increase WP memory:

/* WP Memory Limit */
define('WP_MEMORY_LIMIT', '256M');

2. Could you please make sure you have followed the below doc:
https://wpml.org/faq/how-to-completely-remove-a-language-from-your-site/

3. If still an issue persists, could you please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue?

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is really important.

Thank you

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