[Resolved] How to customize default wordpress divi menu?

Hi Benjamin,
Thanks for contacting WPML support.

Installing WPML shouldn't cause this issue, I tested this on a clean installation with the latest versions of WPML and Divi but I can't see the same behavior. Please see here: hidden link

You can also access the testing site from here: hidden link

Also couldn't find similar known issues or reports from other clients. Please try the following:

1. Increase the WordPress Memory Limit. According to your Debug.info, the WP memory limit needs to be increased. PHP memory is fine, but WordPress uses 40Mb as default. Minimum requirements for WPML is 128Mb. (Kindly check this page https://wpml.org/home/minimum-requirements/)

You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:

/** Memory Limit */
define('WP_MEMORY_LIMIT', '256M');
define( 'WP_MAX_MEMORY_LIMIT', '256M' );

2. Go to WPML > Support > Troubleshooting page, then click the following:

- Clear the Cache in WPML
- Remove ghost entries from the translation tables
- Set language information
- Fix post type assignment for translations

❌ Please make sure that you have a full database and website backup before trying the above ❌

3. If the above steps didn't help, please provide me with the WordPress debug.log, this will allow us to see if any PHP errors are being produced. More Info: https://wordpress.org/support/article/debugging-in-wordpress/

To enable it, open your wp-config.php file and look for:

define('WP_DEBUG', false);

And change it to:

define('WP_DEBUG', true);
// Enable Debug logging to the /wp-content/debug.log file
define('WP_DEBUG_LOG', true);
// Disable display of errors and warnings which is recommended on a live site.
define('WP_DEBUG_DISPLAY', false);
@ini_set('display_errors',0);

Then try to reproduce the issue by visiting the customize section and check if any errors were saved to the debug.log log file inside the /wp-content/ directory.
If you can paste your debug.log to https://pastebin.com/ and provide me that link, it would be great!

Kind regards,
Mohamed