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This topic contains 15 replies, has 2 voices.

Last updated by Bobby 1 year, 3 months ago.

Assisted by: Bobby.

Author Posts
August 1, 2023 at 4:26 pm #14136127

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

Thank you for updating the access I was able to login and reesolve the Contact form success message.

The form used is an elementor form which allows you to add your own success message when the option is enabled.

To resolve I did the following steps:

1. View the ET page in the front end
2. Click on the top bar "edit with Elementor"
3. Edit the ET page directly in elementor and edit the Form element
4. Enable "custom messages" and save

the message was already translated but the option to use custom messages was not enabled in the translation.

Let me know your results, please.

Screen Shot 2023-08-01 at 9.24.15 AM.png
Screen Shot 2023-08-01 at 9.23.20 AM.png
August 3, 2023 at 1:30 pm #14149939

steveK-13

Yes, great. Thank you!

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.