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[Closed] How to translate my site

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 2 replies, has 1 voice.

Last updated by Kor 4 months, 3 weeks ago.

Assisted by: Kor.

Author Posts
February 19, 2025 at 6:00 pm #16726374

elliotN-2

Background of the issue:
I am trying to translate various portions of my site that are not being auto translated. The issue can be seen on this page: hidden link

Symptoms:
I expected to see translations, but instead, I got no translations.

Questions:
How can I translate portions of my site that are not being auto translated?
February 19, 2025 at 6:01 pm #16726390

elliotN-2

I have other support tickets open and some of the resolutions involve a live chat. I can't find where to instigate a live chat. Every time I report an issue it funnels me into making a new ticket.
February 20, 2025 at 12:57 am #16727133

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us.

I can see the issue here hidden link when I inspected your French Language.

To help speed up the support process, I've enabled a private message for submitting the debug information for this support ticket. Please follow these initial debugging steps:
https://wpml.org/faq/provide-debug-information-faster-support/
In short:
- Go to "WPML > Support > Debug Information" (link)
- Copy the Debug Information from there.
- Find the private field I activated and paste that information.

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