Problem: The client wants to change the site logo based on the selected language but is unable to do so. The logo remains the same when switching languages on their website. Solution: We recommend using the WPML String Translation to manage different logos for different languages. First, identify the name or the media ID of your logo image by navigating to WordPress backend > Media. Then, use the guide on finding strings that don't appear on the String Translation page to search for your logo image or its media ID. Depending on your theme, you may need to translate either the link of the image or the ID to the translated version of the logo.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket on our support forum.
Problem: The client is experiencing an issue where a custom Quebec flag added to the fr-CA language option appears much larger than expected. Solution: Ensure your custom Quebec flag is in PNG or JPG format, as WPML automatically resizes these to 18x12 pixels. If using an SVG, set its source dimensions to 18x12 pixels. For more details, see the Using Custom Flags in WPML documentation.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket for further assistance.
