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This topic contains 3 replies, has 2 voices.

Last updated by Mohamed Sayed 1 year, 10 months ago.

Assisted by: Mohamed Sayed.

Author Posts
July 15, 2023 at 10:47 pm #14043389

isaacb-6

Hi,

I'm using elementor pro in three languages main English, French and Dutch and added html code directly to a page on the main and Dutch language is working correctly on French page it is showing the code as text.
Now I cant delete this translation, meaning if I add this code back to the page it translates it automatically even I deleted it from string translation and page translation it shows up again.
Can you please tell me what I should do to fix it.
Also another question I have an email link a specific one That I cant translate from a plugin premium addons for elementor cant find this email link anywhere.

Thanks in Advance
Isaac

July 16, 2023 at 2:44 pm #14045075

Mohamed Sayed

Hi Isaac,
Thanks for contacting WPML support.

1. Could you please confirm that you're following this guide to translate the content created with Elementor? https://wpml.org/documentation/plugins-compatibility/elementor/

2. Since the code works on a Dutch page, please try to update the French translation with the following steps:

- Edit the page in the default language
- Make a small change and save it
- Update the translations

Let me know please if that helps.

Kind regards,
Mohamed

July 18, 2023 at 4:46 pm #14061159

isaacb-6

Hi Mohamed,
I solved the issue differently changed the location of the html in to the the form so it will not be detected by wpml in elementor.
Can you please tell me how can i remove translation from translation memory.
Regards,
Isaac

July 18, 2023 at 6:40 pm #14061823

Mohamed Sayed

Hi Isaac,
I'm glad to hear that you managed to resolve this issue.

Unfortunately, it's not possible to delete from the translation memory. This is a feature request we're already working on, but we don't have any ETA at the moment.

But if you mean that you don't see the changes you made in the translation editor. Please try the following steps:

- Edit the original page and make a small change then save it
- Clear the site's cache
- Update the translation

Kind regards.