This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an API 404 error after purchasing and assigning 40,000 credits to their website.
Solution:
We asked the client to confirm which website they assigned the credits to and to provide screenshots showing that the credits have been assigned. Additionally, we requested the client to enable debug information and share it with us for further investigation. The client can find instructions on how to provide this information at the following link: http://wpml.org/faq/provide-debug-information-faster-support/
If the provided solution is not relevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us at the WPML support forum.
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This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 3 months ago.
Assisted by: Andrey.
