I am experiencing over 2,000+ Duplicate Queries from WPML

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Supporter timezone: Asia/Yerevan (GMT+04:00)

Tagged: Performance

This topic contains 21 replies, has 3 voices.

Last updated by Christopher Amirian 1 year, 2 months ago.

Assisted by: Christopher Amirian.

Author	Posts
January 30, 2024 at 4:51 pm
tannerT	I am experiencing over 2,000+ Duplicate Queries from WPML. I am not sure if this is relative to some failed translations in the past but do know we were experiencing some 524 issues while translating recently
January 30, 2024 at 5:42 pm
January 30, 2024 at 5:45 pm #15245980
tannerT	Still need help...
January 30, 2024 at 7:55 pm #15246385
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hello, We've moved your query from chat to email support for detailed debugging by our team, as it's a complex issue. This means responses might take longer than they do in chat. A supporter will take over for further debugging and keep you updated. Thanks for your understanding.
January 30, 2024 at 10:40 pm #15246765
tannerT	This is a Critical Issue, so any Urgency is appreciated. Please also note a fatal error when activating WPForms Multilingual.
January 31, 2024 at 12:29 pm #15249168
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, Thank you for your patience, I am going to need to report this to the second-tier support as I spent some time debugging the issue and could not find the reason behind the duplicate query messages. I followed the steps below: https://wpml.org/faq/how-to-optimize-mysql-queries/ And some other troubleshooting steps inside WPML > Support > Troubleshooting (link) Do we have your permission to copy your website to our server for further investigation? Also for the second issue please kindly open up another ticket as the current one is a complex one which will need a full dedication of our support. Thanks.
January 31, 2024 at 10:48 pm #15252299
tannerT	Yes, awaiting your updates
February 3, 2024 at 2:57 pm
February 5, 2024 at 5:26 pm #15267793
tannerT	Working on this now, please wait
February 5, 2024 at 6:55 pm #15268036
tannerT	DONE
February 6, 2024 at 2:42 pm #15272420
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Thank you very much I spent more time there and with no result and the issue is already reported to the second tier support I will get back to you as soon as I have an update. Thanks.
February 7, 2024 at 11:54 am #15276466
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, Unfortunately, the second tier support also can not work on the copied website as it seems to be not loading correctly. Sorry for this delay, Would you please kindly use either the All in one migration or Duplicator plugins to create a dump of the website and share it in the response following the steps below? https://wpml.org/faq/provide-supporters-copy-site Thank you and sorry again for the delay.
February 9, 2024 at 11:02 pm #15287812
tannerT	Hi, you have full admin access to our website - please proceed with this in any manner you choose that will work for you. Thanks!
February 10, 2024 at 1:52 pm #15288570
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi there, We tried multiple times but there is an issue that we can not install any plugins on the website and it gives us the attached screenshot. We wanted to use the Duplicator Pro plugin. We used the All in one migration plugin and that also did not work and there was an error creating a package.
February 12, 2024 at 3:39 pm #15293986
tannerT	You are more than welcome to work in a live environment. We would appreciate more adamant support as this is becoming quite frustrating. I understand that this might be passive on your end but on our end we are suffering intensely on our Globally Offered Multi Million Dollar Company Website.. There is a clear issue regarding WPML, here is another video for your reference: hidden link Note your support team has accomplished nothing since the origin of this ticket (due to the idea that the site can not be duplicated to another enivonment). Do what is needed to expedite this immediately. We are hoping to refrain from poor reviews/remarks and trying to keep this interaction as cordial as possible. Thank you!