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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 2 replies, has 1 voice.

Last updated by Andreas W. 1 month, 3 weeks ago.

Assisted by: Andreas W..

Author Posts
March 14, 2026 at 1:59 am #17896904

richardK-35

i am getting this message: "Some taxonomies in your site are forced to be untranslatable. This is causing a problem when you're trying to run a multilingual WooCommerce site". i tried Disabling the plugins, and Changed the Theme and still showing the same message

March 14, 2026 at 4:40 am #17897037

richardK-35

i Still Need assistance

WPML.png
March 14, 2026 at 10:13 am #17897248

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I'd like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.

You'll find the necessary fields below the comment section if you log in to leave the next reply. The information you provide will be private, meaning only you and I will be able to see and access it.

IMPORTANT
Please be sure to create a backup of the website and database before granting us access.

If you don't see the "wp-admin / FTP" fields, your login credentials for the post and website will be set to "PUBLIC." Do NOT publish the information unless you see the required wp-admin / FTP fields.

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When replying again, click "I still need assistance".

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Please note that we are required to request this information individually on each ticket. We are not permitted to access any login information that was not specifically provided in the private reply form for this ticket.

Best regards,
Andreas

The topic ‘[Closed] i am getting this message: “Some taxonomies in your site are forced to be untranslatable.’ is closed to new replies.