I am unable to generate a Migration Code

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This topic contains 5 replies, has 2 voices.

Last updated by Andreas W. 1 year, 5 months ago.

Assisted by: Andreas W..

Author	Posts
January 5, 2024 at 9:40 pm #15156278
omariR	I basically can't do anything in WPML account because it keeps asking me for a migration code. I click "follow this link to access the migration code" But whenever I click the link it simply opens another tab showing the exact same page. I expected, when clicking the link, to navigate to a page showing a code. But I simply navigate to an identical page. So I'm effectively stuck, I can't use WPML or any features in my WP dashboard because I can't get a migration code. And I am unable to bypass this. This has been going on for 2 days. PLEASE FIX AND ADVISE.
January 6, 2024 at 12:58 am #15156423
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, You should be able to copy the migration code at WPML > Translation Management > Tools. Guide with screenshots: https://wpml.org/documentation/automatic-translation/automatic-translation-subscription-for-multiple-sites/#how-to-connect-your-sites Please let me know if this worked out. Best regards Andreas
January 6, 2024 at 1:46 am #15156427
omariR	Hello Andreas, thanks for the response. But I don't think you understood my point. I am locked from doing anything in WPML. When I click on WPML > Translation management, this is the screen I see (attached). The tabs that are showing in your instructions (Dashboard, Translators, Tools) within Translation Management are not visible or available. Can I not generate this migration code from my WPML dashboard on WPML.org? Or please suggest another solution
January 6, 2024 at 4:42 am #15156459
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	My apologies that I missed this detail. Now, on your last screenshot, you see a migration banner. It says that hidden link is now at hidden link and WPML needs to know if this site was copied (Staging, clone) or migrated completely. This means, that this banner usually only appears once the site is migrated to a new server or changed its domain or domain provider and WPML needs to know how it should proceed with the credits for automatic translations. When I visit hidden link inside a browser I land at hidden link It does not look to me as if you are planning to run more than one site with WPML and merge those sites to share their translation memory, glossary, and credits or subscriptions for automatic translation, do I understand this correctly? On wpml.org when searching for your e-mail I only find: hidden link If so, then the question is, why WPML is why WPML now registers hidden link with its actual IP address and confuse it with a different web address? Do you maybe have some entry inside the wp-config.php file that might cause this confusion on our system?
January 7, 2024 at 6:36 pm #15157802
omariR	Hello Andreas, thanks for the feedback. I considered your points and changed the IP address inside the wp-config.php file. Thanks for your help here.
January 9, 2024 at 11:17 am #15164048
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	My apologies for the delay in answering, as I do not work on Sundays and Mondays. Did changing the site URL inside the wp-config.php file solve the issue for you?

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