Background of the issue:
I am building an academy website using TutorLMS, PaidMembership Pro, and DIVI. I am trying to translate the entire website from Spanish to English using WPML. I have paid memberships for all the plugins mentioned.
Symptoms:
WPML is not working as expected. Some translations are working on some pages but not on others, especially on the home page where it is not even showing the page made with DIVI.
Questions:
Why is WPML not translating the entire website from Spanish to English?
Why is the home page not showing the page made with DIVI?
Here is the ticket. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
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