This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to cancel translation jobs sent to MateCat through WPML.
Solution:
If you're experiencing issues with canceling translation jobs sent to a translation service like MateCat, we recommend the following steps:
1. Navigate to WPML > Translation Management.
2. Select the page you wish to cancel the job for.
3. Assign it to a translator and send it to translation from the basket.
For detailed instructions, please refer to our documentation:
- How to cancel translation jobs
- Updating translations without resubmitting them to a translation service
Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket with us.
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This topic is split from https://wpml.org/forums/topic/cms-critical-issue/
This topic contains 1 reply, has 2 voices.
Last updated by 1 year, 3 months ago.
Assisted by: Long Nguyen.
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 WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00) |
Hi, Here is the new ticket. If you want to cancel a job that is sent to a translation service, please go to WPML > Translation Management > Select the page > Assign to a translator and send it to translation from the basket. Check the attached screenshot. Refer documentation Looking forward to your reply.  |
