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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is unable to find a specific string from the Contact Form 7 plugin to translate it into Spanish using WPML, despite having indexed everything in the plugin.
Solution:
If you're experiencing this issue, we recommend trying the following methods to locate and translate the missing string:
Method 1:
Navigate to WPML > String Translation and at the bottom of the page, check the option "Look for strings while pages are rendered." Then, visit the front end of the page where the string is displayed, and return to WPML > String Translation to search for the string.
Method 2:
If the string is not found in WPML > String Translation, it might be categorized as an admin text string. You can find more details on how to locate and translate admin text strings here: Translate Admin and Settings Strings
Additional related documentation can be found here: Finding Strings that Don't Appear on the String Translation Page
Please note, if the strings originate from outside of WordPress, WPML will not be able to detect or translate them.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML Support Forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 8 months ago.

Assisted by: Mihai Apetrei.

Author Posts
October 17, 2024 at 10:38 pm #16302275

fidelV

Background of the issue:
I am trying to translate a string in the Contact Form 7 plugin on my site hidden link using WPML. I have already indexed everything in the plugin.

Symptoms:
I can't find the text to translate it to Spanish.

Questions:
I can't find the string to translate it properly

October 18, 2024 at 10:48 am #16303906

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there, and thank you for reaching out.

Certain strings may require a specific procedure to be located and translated. There may also be duplicate strings; we need to find and translate the correct ones.

Moreover, the proper method for translating strings greatly depends on how they have been incorporated into the theme/plugin.

Please attempt both methods and check if either of them resolves the issue.

Method 1:

Navigate to WPML > String Translation and at the bottom of the page, you will find a checkbox labeled "Look for strings while pages are rendered." You can enable (check) that option, then go to the front end to a page where the string is displayed, and afterwards return to WPML > String Translation to search for that string and see if it now appears.

Method 2:

If you can't locate them within WPML > String Translation, they might be included as admin text strings.

This is the typical process for finding and translating admin text strings:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-strings

Related documentation:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/

PS: There is also something important to mention; if the strings come from outside of WordPress, it would be impossible for WPML to see or translate them.

Please keep us informed about your progress.

Mihai Apetrei