Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to translate specific headings in the footers section, copyrights section, and a CTA button in the headings from English to Arabic without affecting both language versions. The issue persisted even after translations were applied, affecting both language versions simultaneously.

Solution:
We recommended two methods to resolve the translation issues:
1. Enable the 'Look for strings while pages are rendered' option in WPML > String Translation. After enabling, visit the front end where the string appears, then return to WPML > String Translation to search for the string.
2. If the string is not found in WPML > String Translation, it might be added as an admin text string. For translating widgets, different methods such as using different widgets for different languages were suggested. Detailed steps can be found in our documentation:

If these solutions do not resolve the issue or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 15 replies, has 3 voices.

Last updated by Mihai Apetrei 1 year, 9 months ago.

Assisted by: Mihai Apetrei.

Author Posts
July 30, 2024 at 4:56 pm #16021685

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

That means that the string is already registered and you should be able to find it inside WPML > String Translation.

So I searched for it and found it here at the end of the page:
hidden link

You will see that the last has a + icon still and is not translated yet. Click + and translate it and see if that's the one.

July 30, 2024 at 5:42 pm #16021796

Eslam Badr

I can't thank you enough. I really appreciate your efforts.

I hope the best for you.

Thanks & Best Regards