This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to translate specific headings in the footers section, copyrights section, and a CTA button in the headings from English to Arabic without affecting both language versions. The issue persisted even after translations were applied, affecting both language versions simultaneously.
Solution:
We recommended two methods to resolve the translation issues:
1. Enable the 'Look for strings while pages are rendered' option in WPML > String Translation. After enabling, visit the front end where the string appears, then return to WPML > String Translation to search for the string.
2. If the string is not found in WPML > String Translation, it might be added as an admin text string. For translating widgets, different methods such as using different widgets for different languages were suggested. Detailed steps can be found in our documentation:
- Finding strings that don't appear on the String Translation page
- Translating Widgets
- Using different widgets for different languages
If these solutions do not resolve the issue or seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
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This topic contains 15 replies, has 3 voices.
Last updated by 1 year, 9 months ago.
Assisted by: Mihai Apetrei.