Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Dražen 1 year, 2 months ago.

Author Posts
May 3, 2024 at 8:11 am #15589960

sharonneF

Please see the popup appearing on hidden link and hidden link

May 3, 2024 at 1:18 pm #15591568

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with the first debugging steps and try to help with the issue quickly.

1) In order to expedite handling your support requests, can you please share WPML support debug information from your site.

- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire content of the text box and copy it.
- Now go back to our support forum, find debug information box and paste it.

More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/

2) Can you explain how you built popup and what plugin are you using?

For example, WPML is compatible with Popup Builder, and you can find documentation on next link:

- hidden link

Regards,
Drazen

The topic ‘[Closed] I enabled a pop-up on my home page. How can I get it translated?’ is closed to new replies.