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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with the WPML plugin where after manually translating a post using the WordPress Editor instead of the WPML Translation Editor, they see a 'Translation in progress - wait before editing' message and a gear icon, indicating an ongoing translation job. This occurs even though the client completes the translation manually without using third-party services.

Solution:
1. Cancel any ongoing translation jobs via WPML > Translation Management > Jobs.
2. Ensure the translation method for each content is set to 'WordPress Editor' if not using the WPML Translation Editor. This setting can be found in the right sidebar of the WordPress Editor under the 'Language' section.
3. If a dialog appears when changing the translation method, apply the setting to all similar post types or to all contents of the site.
4. It's safe to dismiss the warning notice about active translations in the WPML Translation Editor and proceed, especially if translating manually.
5. Contact the hosting provider to whitelist necessary domains to ensure proper communication with WPML services. The domains include wpml.org, cdn.wpml.org, api.wpml.org, api.toolset.com, and cloudfront.net. More details can be found in the documentation: WPML connection issues documentation.

If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 3 replies, has 1 voice.

Last updated by alejandroA-19 2 weeks, 2 days ago.

Assisted by: Bobby.

Author Posts
March 12, 2025 at 9:48 pm #16809276

alejandroA-19

see attachment, seems fine now? I didn't do anything it just resolved itself.. why was that?

regarding whitelist I'll tell cloudways but I think they require IP to whitelist, not domains

Screenshot-2025-03-12-at-18.45.40.jpg
March 12, 2025 at 9:52 pm #16809296

alejandroA-19

Cloudways response: Unfortunately, no. They need to provide the IPs for whitelisting. Can you provide ip's? Thanks

March 13, 2025 at 7:40 pm #16813530

alejandroA-19

Ok I just add them to my server, but they will not last long as you say because my server doesn't allow to whitelist domains so we've got a problem there.

I still don't understand why WPML would need this if I don't use any feature that involves translations from third parties, I translate it all myself.

Let's hope this helps

March 13, 2025 at 11:20 pm #16813970

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Is there at the moment a way I could reproduce this issue?

For example, if I go to pages-> add a translation to 100% and update will the translation save and turn into a pencil icon or will it show the "gear" icon?

March 14, 2025 at 1:10 am #16814084

alejandroA-19

Don't worry... it happens randomly since the day 1 I installed this plugin 7 years ago. I am always thinking about change it for other but I'm too busy to do all the work involved in changing from one to the other so I stick with this. So apparently I'll have to live with this bug. Thanks for the time though.