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This topic contains 11 replies, has 2 voices.

Last updated by Dražen 1 year, 6 months ago.

Assisted by: Dražen.

Author Posts
December 4, 2023 at 12:13 pm #14986509

abdulrahmanN

I have a problem with WooCommerce Multilingual & Multicurrency is that related with WPML

December 4, 2023 at 10:15 pm #14991785

abdulrahmanN

we speak about this for site nahhasart.com also I have site caddemoda.com and I will use this in my future sites which is mean this problem will be in the future also. So that we need to solve it as soon as possible. I said to the company about this they said ok but I dont know if they will touch you or not. This will be solved from WPML bec this is a payment gateway and this payment gateway used in TURKEY from 100K company and person. So I dont know if they will get this issue or not.

December 6, 2023 at 12:35 am #15003245

abdulrahmanN

Any update about this

December 7, 2023 at 7:30 am #15013571

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for your patience.

Please note we will try our best, but we can not guarantee that we will be able to help, since most of the time plugin author collaboration is needed, and it would be great if they could join our GoGlobal program so we can together work on fixing this.

Otherwise, I created a minimal installation of WordPress, WPML, and all necessary WPML add-ons.

You can access the WordPress dashboard using the link below:
- hidden link

Kindly follow the steps below:
- Set up WPML and WooCommerce
- Install the necessary plugin
- Try to replicate the issue with very simple example
- Share with me step by step guide on how can I check the issue

Please do not migrate your website there

This will help us to report the probable issue to the compatibility team and solve the possible problem faster.

Thank you,
Drazen

December 7, 2023 at 8:24 am #15013979

abdulrahmanN

Hi.

I setup the sandbox and add the necessary plugins. So the problem is with iyzico payment.

When you go to the checkout the Form in sandbox not open but in nahhasart.com you will see the Form not loaded. The Form try to load two times.

There is a Java error. When I disable multi currency plugin everything is OK. But when activate the problem return.

December 7, 2023 at 12:04 pm #15016307

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I checked sandbox, and changed a few things and I can see the form now works and opens fine.

I also checked your website and can see form opens up fine.

Can you please share steps with me to check and see the issue? And please check the sandbox again and try to reproduce it there.

Thanks,
Drazen

Screenshot_1.jpg
December 7, 2023 at 12:10 pm #15016347

abdulrahmanN

Hi Drazen;

Thats good. But I disable the Multicurrency in Live site bec Live and people come to there and if there will be an order this will cause a problem so I use anouther currency plugin for now until we find a solution.

The problem is when you go to checkout there is a plugin conflict with iyzico. The script still load. The problem in sandbox site. I attach the image.

Add product to cart go checkout and try to pay you will see the script still load

Screenshot 2023-12-07 150733.png
December 7, 2023 at 1:33 pm #15017085

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back.

I can see the icon still loading when Multicurency is still enabled, but I am not sure what kind of issue this causes, except for the icon and script still loading.

I can still proceed and payment works fine. I tried to test payment with test cards and it works just fine.

Can you please explain further, to help me understand what troubles is causing you?

Thanks,
Drazen

Screenshot_2.jpg
December 7, 2023 at 1:38 pm #15017155

abdulrahmanN

Thanks for your support.

I dont know but it show me the page not loaded. So the user or the visitor will stay until it loaded.

Screenshot 2023-12-07 163524.png
December 7, 2023 at 1:50 pm #15017275

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I checked but I can see an INSTALLMENTS OPTIONS even with WCML enabled or click the link and the popup open up fine.

Video: hidden link

I am sorry but I do not see any difference except icon loading, everything works just fine.

Please share more info or video of the issue happening on sandbox.

Thanks,
Drazen

December 7, 2023 at 1:59 pm #15017359

abdulrahmanN

Thanks for your support.

I dont know but it show to user the page not loaded. So the user or the visitor will stay until it loaded. The visior may not understand the page loaded. I write "INSTALLMENTS OPTIONS" as a mistake. So I want to solve it. Other case no problem.

In any way if we can find why it is not loaded when we use WPML multicurrency and loaded in other plugins will be better for me.

Because in couple of days I will activate caddemoda.com now I work on traslate and pages and in couple of weeks I will activate pembish.com and bybeeby.com and in all my sites I will use iyzico and Multicurrency plugin.

Thanks in advance Dear Dražen

December 7, 2023 at 3:46 pm #15018727

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back.

I understand your point, I tried to check if there is any easy fix. I am afraid not and I have found also some deprecated code in the mentioned plugin which needs review, not related to WPML.

That being said, since the issue is not critical, but only a UI visual bug, and the plugin is not officially on our compatible plugins list, I would advise checking with the plugin author further and if they need our help they can join our program and we will be glad to help.

Hope you will understand and appreciate the effort we have made.

Thanks,
Drazen