This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to install the WPML plugin on your website, but when you install the plugin, the website goes down.
Solution:
We recommend enabling the debug mode to identify the specific errors causing the website to crash. Here's how you can do it:
1. Open your site's
wp-config.php
file.
2. Locate the line
define('WP_DEBUG', false);
and change it to:
define('WP_DEBUG', true);
3. To log the errors to a file, add the following line:
define('WP_DEBUG_LOG', true);
This will save the errors to a
debug.log
file in the
/wp-content/
directory.
For more detailed instructions on debugging WPML, visit https://wpml.org/documentation/support/debugging-wpml/
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 0 voices.
Last updated by 3 months, 1 week ago.
Assisted by: Andrey.