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Supporter timezone: Europe/Kyiv (GMT+02:00)
Tagged: Exception
This topic contains 16 replies, has 2 voices.
Last updated by Andrey 1 day, 21 hours ago.
Assisted by: Andrey.
Author | Posts |
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October 17, 2024 at 2:42 pm #16301043 | |
juergenS-23 |
Background of the issue: Symptoms: Questions: |
October 17, 2024 at 7:59 pm #16301943 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
Thank you for contacting WPML support. Can you show me some examples? Also, the translation process. I suppose you have translated them all in WPML → String Translation? I've enabled debug information for this support ticket. Please refer to this link for instructions on how to retrieve this information from your site and provide it to us: http://wpml.org/faq/provide-debug-information-faster-support/ |
October 22, 2024 at 5:32 am #16314955 | |
juergenS-23 |
hidden link |
October 22, 2024 at 11:54 am #16317237 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
Thank you for the explanation. How did you create and add those strings to the page? I noticed in your video that some other strings, "Match" and "Tier," are not translated. You need to make sure that you are translating the correct strings. I would also suggest activating the option "Look for strings while pages are rendered" to check if the strings with the same name will be registered for translation. This way, you can verify if the correct strings were translated. Here are the steps: |
October 23, 2024 at 6:20 am #16319973 | |
juergenS-23 |
Hello , Lastly, about the troubleshoot action you suggested; I see there is this notice "* This feature is only intended for sites that are in development. It will significantly slow down the site, but help you find strings that WPML cannot detect in the PHP code." -before I take that action should I be worried that the site will be affected ? Because I already I'm already facing speed issues on this website. |
October 23, 2024 at 3:24 pm #16322627 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
Could you show me this? Have you tried temporarily deactivating all the plugins and WPML to check if the issue persists?
This option registers the unregistered strings only on the page you load. You do not need to leave it activated to avoid performance issues. You can activate this option, load the page with the problem strings, and deactivate the option. Then, check WPML → String Translation. But before that, you must update your WPML plugin and add-ons to the latest version, 4.6.13, to benefit from the latest bug fixes and improvements. This may not necessarily resolve your problem; however, we need to work on the newest code available to troubleshoot the issue best. You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/ If you do not see the updates, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab. Ensure to update other related plugins on your website. Please remember to backup your database before you proceed. |
October 24, 2024 at 8:29 am #16324904 | |
juergenS-23 |
After doing this ; The strings are now rendering on the Frontpages. Once I deactivate this will this issue be solved?or do I need to do something extra |
October 24, 2024 at 10:14 am #16325524 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
I'm not sure if this will be resolved. The intention is to log the strings for translations, but you mentioned that they are showing when the option is enabled. Please disable this option and verify. Have you updated the plugins? |
October 24, 2024 at 3:34 pm #16327310 | |
juergenS-23 |
I just verified that when deactivated, the same same strings do not render. |
October 24, 2024 at 6:52 pm #16327989 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
Could you show me how you registered those strings? Have you had a chance to update WPML plugins? |
October 25, 2024 at 8:09 am #16329393 | |
juergenS-23 |
Hello I just updated the plugin and deleted Cache but the issue is still there when the "Look for strings while pages are rendered" is OFF We need a permanent fix on this please |
October 25, 2024 at 2:00 pm #16331006 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
Thank you for your feedback. I need more information to offer guidance on possible fixes. Could you please provide that? Please let me know the results if you have the opportunity to test this issue with only WPML enabled. |
October 31, 2024 at 5:26 am #16349609 | |
juergenS-23 |
Hello, even with the only WPML active the strings could not render, these strings are rendering fine on other sites. New threads created by Andrey and linked to this one are listed below: |
October 31, 2024 at 1:30 pm #16351562 | |
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00) |
Thank you for your feedback. Could you show me how you registered those strings? Including some detailed explanations. Regarding your new question, I will reply in the new support ticket here: |
November 4, 2024 at 6:41 am #16358827 | |
juergenS-23 |
Here is an example of a registered string , one of which gives us Issues; |