I installed WPML and get a 404 on my team members pages

This thread is resolved. Here is a description of the problem and solution.

Problem:
After installing the WPML plugin, the client's team member pages are showing a 404 error. Additionally, there is a warning message about the page being translated into English when trying to edit the page.
Solution:
The 404 error typically occurs because a translation for the page and/or post does not exist or has not yet been published. We recommend checking if all team members and services are translated into all required languages and ensuring that these translations are published. If this does not resolve the issue, we suggest backing up your website and database, then providing us with admin access to take a closer look. You can submit your details securely using the private reply form when you log in to leave your next reply. For further assistance, please visit our support forum at https://wpml.org/forums/.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

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Tagged: Exception

This topic contains 2 replies, has 1 voice.

Last updated by Andreas W. 6 months ago.

Assisted by: Andreas W..

Author	Posts
October 25, 2025 at 8:31 pm #17518895
isabelleL-11	Background of the issue: I just installed the WPML plugin and it broke my team member pages, leading to a 404 error. For example, this page: hidden link. When I try to edit the page from WordPress, I see a warning message about the page being translated into English. Symptoms: I expected to see a page with team member bio, but instead, I got a 404 page. Questions: Why are my team member pages showing a 404 error after installing WPML? How can I resolve the warning message about the page being translated into English?
October 25, 2025 at 9:28 pm #17518907
isabelleL-11	I still got a 404 and I added the max memory line into my wp-config.php file. It seems that there is a conflict with cpt_team only and not cpt-services for some reasons.
October 26, 2025 at 12:59 am #17518995
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, The reason for a 404 error is usually that a translation for the page and/or post does not exist or has not yet been published. According to the provided debug information, the CPTs are set to "Translatable – only show translated items". - Did you make sure to translate all team members and services into all languages? - Please also verify that the translations are published. If this does not clarify the cause of the issue, I would like to offer to take a closer look at the site and request access to the site as an admin user. The required fields are located below the comments section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it. IMPORTANT Please be sure to back up your website and database before granting us access. If you can't see the "wp-admin / FTP" fields, your post and website credentials will be set to "PUBLIC." DO NOT publish the data unless you see the required wp-admin / FTP fields. The private reply form looks like this: hidden link Click "I still need assistance" the next time you reply. Video: hidden link Please note that we are required to request this information individually on each ticket. We are not permitted to access any credentials that were not specifically submitted on this ticket using the private response form. Best regards, Andreas