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This thread is resolved. Here is a description of the problem and solution.

Problem:
You have renewed your WPML subscription, but your WP Admin still indicates that you need to renew.
Solution:
1. Navigate to Plugins → Add New in your WP Admin and select the Commercial tab. Then, click 'Unregister WPML from this site'.
2. After the page reloads, click on 'Register WPML'. You will see a prompt to enter the site key. Select 'Get a key for this site'.
3. Complete the site key wizard in your WPML account and set it to 'Production site'.
4. Copy the new key and paste it into the Commercial tab in your WP Admin. Afterwards, you can delete your old site key from your WPML account.
If you encounter a warning that the site is already registered, try removing your old site key first.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.

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Last updated by Andrey 1 month, 3 weeks ago.

Assisted by: Andrey.

Author Posts
May 7, 2025 at 4:36 pm #17007927

hasanK-7

Background of the issue:
I just renewed my subscription for WPML, but I'm experiencing an issue.

Symptoms:
In my WP Admin, it still says I need to renew.

Questions:
Why does my WP Admin still say I need to renew after I have already renewed?

May 7, 2025 at 6:53 pm #17008522

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I’m sorry that you ran into trouble with this.

1. Go to Plugins → Add New and click the Commercial tab. Click Unregister WPML from this site.

2. Once the page loads, click on Register WPML. A message asking you to enter the site key will appear. Click on Get a key for this site.

3. In your WPML account, complete the site key wizard and set it to Production site.

4. Copy your new key and paste it in the Commercial tab. When done, you can delete your old site key in the WPML account.

If you get a warning that the site is already registered, try deleting your old site key first.