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This topic contains 17 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 10 months ago.

Assisted by: Mihai Apetrei.

Author Posts
June 12, 2024 at 7:21 am #15729641

mohamedM-67

Hello any response please?

June 12, 2024 at 7:21 am #15729642

mohamedM-67

Half hour but no response what is this.

June 12, 2024 at 7:55 am #15729776

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

In regards to what you said: "But translated products not showing why?"

I asked you something in the second part of this reply here (https://wpml.org/forums/topic/i-m-facing-issue-in-products/#post-15729487) but you did not reply yet to that. So I am still waiting to hear from you on that matter.

In regards to your latest reply: "Half hour but no response what is this."

Please note that this is not a live chat session, this is a support ticket. Depending on how full the ticket queue is, sometimes it can even take up to 24 hours to get back with a reply.

If you would prefer to have fast responses, my recommnendation is to go with a live chat session. However, issues like the current one need longer debugging time so there's a chance that my colleagues will also recommend a ticket while you are on the live chat with them.

If you would prefer a live chat session, please close this ticket by marking it as resolved and then try to open a new request.

The way the live chat system works is that, as long as there's an open slot on one of the colleagues that are handling live chats, the system will present you with the option to open a live chat (you can go here and select "report a new issue: - https://wpml.org/forums/forum/english-support/ > then select the option on the left)

If there's no empty slots, your request is turned into a support ticket automatically.

I hope this explanation helps.

The topic ‘[Closed] I ‘m facing issue in products’ is closed to new replies.