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This topic contains 6 replies, has 2 voices.

Last updated by Bobby 1 year, 7 months ago.

Assisted by: Bobby.

Author Posts
October 4, 2023 at 12:50 pm #14513153

destanS

When I translate an article, nothing is updated and I always see it as in progress, how can I update it?

Screenshot at Oct 04 15-48-05.png
October 4, 2023 at 8:14 pm #14515555

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for sharing the screenshot!

Please use the Dahili (first post) as a test here. Click on "translate" => add the translation and get it to 100% then save.

Let me know your results, please.

Also, share with me a link to the post to review in the front end as well.

October 5, 2023 at 7:29 am #14517501

destanS

Where is the "translate" button ?

October 5, 2023 at 7:18 pm #14522967

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

When reviewing your screenshot you can see the "translate" button all the way to the right

Screen Shot 2023-10-05 at 12.17.30 PM.png
October 6, 2023 at 5:41 am #14524009

destanS

Yes ı see ı click and this always in-progress but this isn't translate them

ss.png
October 6, 2023 at 6:29 pm #14530711

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

October 10, 2023 at 7:17 pm #14553447

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Thank you for the access details!

Please review now, the pending jobs should be completed.

I resolved this by going to WPML->support->Troubleshooting-> "clear cache in WPML" , "Synchronize local jobs with ATE"