[Closed] I need to transfer my credits but the site won't let me

Background of the issue:
I need to transfer my credits from ssw.test to the live site of smithstonewalters.com.

Symptoms:
I encountered an error when trying to transfer my credits.

Questions:
Why can't I transfer my credits from ssw.test to smithstonewalters.com?
What is causing the error when I attempt the transfer?...