This thread is resolved. Here is a description of the problem and solution.
Problem:
The client installed an older version of WPML (4.5.1) to match their outdated WordPress system. They encountered issues where all Chinese translations were automatically updated to English, and the entire text could not be translated. The client also reported that manual translations on the homepage reverted to the original text, the webpage layout became disorganized after translation, and the language switching function was non-functional.
Solution:
We recommended updating both WordPress and WPML to resolve these issues, as running outdated versions can lead to security risks and functional problems. However, since the client's team does not support updating the WordPress site at this time due to compatibility testing, we suggested checking if the manual translation issue might be resolved by switching from the default page editor to the WordPress editor. This change could potentially address the problem of translations reverting to the original text.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 7 months, 3 weeks ago.
Assisted by: Dražen.
